Network status
Our service status, live and public.
Our infrastructure is monitored continuously. The status page below is fed directly by our monitoring system — good days and bad days are visible. No polished weather report.
What we monitor.
Web servers
Availability and response time of the servers that host client sites in Montreal.
DNS
Our four public DNS servers (Montreal, Toronto, Paris, Seattle) are checked individually.
Email and services
Email services, the client area and billing tools are tracked the same way as sites.
During an incident, the status page is updated and affected clients are notified. Our SLA guarantees 99.9% monthly availability, with service credits upon request if we do not meet it.
Need help right now?
If the status page shows everything green but you still have an issue, contact support — someone who administers the infrastructure will look into it.